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ERP Briefing Note

This note draws on Gartner research specifically their 2022 Strategic Roadmap for ERP. It describes the market and where the opportunity for Dolittle lies.

For a discussion on this please contact:

Liam Flood liam@dolittle.com

+47 950 86259

Head Of Operations

Summary

The ERP landscape is evolving rapidly, allowing application leaders to improve business outcomes, application interoperability and data value in ERP initiatives. Gartner has produced a Strategic Roadmap that will help organizations enable better integration, extensibility, hyper automation and security in ERP strategy. Dolittle has a low-code platform that enables enterprises to bridge to their ERP, extract data and processes in real-time using an event-driven architecture, and create composable applications that solve a specific business problem. These applications can write back to the ERP, maintaining a source of truth.

Low code is an important tool because on average, 41% of employees are business technologists and many use various technology creation and data and analytics tools. Low code enables these people to develop their own composable applications without relying on the support of professional developers.

Dolittle has a niche with InforM3. Infor is not as well supported by partners as other players in the market. Further our choice of event driven architecture solves goes further than the APIs that are provided by ERP companies. This provides an opportunity for Dolittle.

Gartner Findings

1. Organizations are looking for digital business transformation, but need architectural flexibility to transform specific capabilities incrementally and with agility.

2. ERP is no longer a “once and done” IT project, but rather a business-driven continuous improvement and process enablement journey.

3. The most innovative companies are updating their ERP tech stacks to get benefits from hybrid, multicloud, or multiplatform architectures that allow for modular

design and flexible deployment options. However, many companies have not kept pace internally with the technology changes, diluting the value of the ERP vendors’ technology investment.

4. Integration, data, and identity strategies lay the foundation for composable ERP strategies, which requires involvement from technology domains outside of what has traditionally been the domain of ERP.

Gartner Recommendations

Application leaders transforming their ERP strategies must:

1. Enable agile business transformation by creating a composable ERP architecture that orchestrates application, integration, and data strategy goals toward a common vision.

2. Support continuous business transformation journeys by decomposing the ERP into specific capabilities and processes.

3. Enable better business continuity by investing in platforms and technologies that will help to manage the additional complexity of composable ERP approaches, such as the continuous software updates associated with cloud ERP apps.

4. Maximize business value by connecting multiple technology strategies extending beyond the domain of ERP applications (such as integration, data management and security).

Benefits of EDA Related to ERP

1. Using an event-driven architecture can significantly improve developmental efficiency in terms of both speed and cost. This is because all events are passed through a central event bus, which new services can easily connect with.

2. Events create a better user experience because we work reactively in most situations; responding to an invoice, a work order, or a customer support request for example.

“Developers need to be able to quickly and consistently create event-driven applications that provide business value and react to customer needs in real-time.” - Jonathan Schabowsky, Sr. Architect at Solace

3. Using an event-driven architecture can also reduce the running costs of your application. Since events are pushed to services as they happen, there’s no need for services to poll each other for state changes continuously. This leads to significantly

fewer calls being made, which reduces bandwidth consumption and CPU usage, ultimately translating to lower operating costs.

4. An event-driven architecture can make your application more resilient. If a service fails, it can automatically restart and replay events from the event bus.

“In a synchronous model, a service must be available and responsive in order to communicate. When a service is not available, the entire system can stall or even break down… With event-driven architectures, events do not require a reply and are inherently asynchronous, which means events can be consumed and processed later, if a service is busy or unavailable." - Sameer Parulkar, Product Marketing Director at RedHat.com

Impact of Dolittle

Dolittle enables progression through this roadmap by:

1. Retrofitting existing ERP systems to enable business-driven continuous improvement.

2. Providing enterprises with the ability to create composable applications relevant for their employees and customers.

3. Integrating data from other systems while maintaining a source of truth for data. This is where EDA is critical. The ability to read and write in real-time means that there is no drift in data quality held in the ERP system over time compared to the applications that are made.

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