Not the goal, but the means
It is tempting to be dazzled by a product or service. Of how it looks, how it was made or what it can do. At the same time, one has to remember that the goal is never to buy that product or service. They are just means of achieving the goals one has set - as a private person or company. But it is also important to acknowledge all the emotions involved when buying something - either for themselves or for the organization.
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Meet Are Almaas from our partner; Solv
What does it take to create great customer experiences through digital products? Emotions transfer from the product to the user and the customer experience. That is why there is so much talk about UX and CX - user experience and customer experience. Are Almaas is a huge UX-enthusiast and is also Solv AS' Chief Information Officer, The company was established in 2011, then under the name Peanuts, but changed its name to Solv in 2018.
Podcast - Development trends and User Experience
In collaboration with Hans-Petter Nygård-Hansen we arranged a (Norwegian)podcast together with Are, to talk about the collaboration between Solv and Dolittle, technological trends and user experience. Enjoy!